Privacy Policy
Effective January 1, 2026
B&C Lake Charles Concrete Company, lakecharlesconcretecompany.com, sales@lakecharlesconcretecompany.com
Who this policy covers
This privacy policy explains how B&C Lake Charles Concrete Company handles the information you share with us through our website, our contact form, phone calls and email. We're a concrete contractor in Lake Charles, LA, and we collect only what we need to answer your questions, give you an estimate and do the work you hire us for.
By using this website or contacting us, you agree to the practices described here. If you don't agree, please don't submit information through the site.
Information we collect
When you fill out our contact form, call or email us, you may give us your name, phone number, email address, the address of the property where the work would happen, and details about your project. That can include photos, measurements or a description of the driveway, patio or slab you want built or repaired.
When you visit the site, some information is collected automatically. This can include your browser type, device type, general location based on your IP address, the pages you view, how long you stay and the site that sent you here.
We don't ask for payment card numbers, Social Security numbers or other sensitive financial details through this website.
How we use your information
We use what you send us to reply to you, set up and carry out estimates, schedule and complete work, send invoices and keep records of jobs we've done.
We use the automatic site information to see which pages people find useful, fix problems and improve the site. We may also use your contact details to follow up about a project you asked about, and you can tell us to stop at any time.
Cookies and analytics
Cookies are small files your browser stores so a site can remember your visit. Our site and the analytics tools we use may set cookies to count visits and understand how people move through the pages.
You can block or delete cookies in your browser settings. The site will still work, though some features may not behave the same way.
Who we share information with
We don't sell or rent your personal information.
We share it only with service providers that help us run the business and the website, such as our form service, website host and analytics provider, and only so they can do that work for us. We may also share information when the law requires it, to protect our rights or safety, or as part of a sale or transfer of the business.
How long we keep it
We keep inquiry details for as long as we need them to respond and follow up. For customers, we keep job records, such as the address, the work done and payment history, for as long as we need them for warranty questions, tax and accounting, and other legal requirements.
When we no longer need information, we delete it or make sure it can no longer be tied to you.
How we protect it
We take reasonable steps to keep your information safe, and we limit access to the people on our team who need it to do their jobs. No website or email system is completely secure, so we can't promise that information sent over the internet will never be intercepted.
Your choices and rights
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. You can also ask us to stop contacting you about projects or offers.
Depending on the state you live in, you may have additional rights under that state's privacy laws. We'll honor requests the law requires us to honor, and we may need to confirm your identity before we act on one. Some records we have to keep for legal or tax reasons even after you ask us to delete them.
Children's privacy
This site is meant for adults planning work on their property. We don't knowingly collect information from children under 13, and if we learn that we have, we'll delete it.
Links to other sites
Our site may link to other websites, such as a city office or a product maker. We don't control those sites, and their own privacy policies apply when you visit them.
Changes to this policy
We may update this policy from time to time as our business or the law changes. The current version is always the one posted on this page, and continuing to use the site after a change means you accept the updated policy.
How to raise a privacy question or concern
If you have a question about your information, want to make a request, or think we've mishandled something, reach out through our contact page or call us at (337) 549-5674. Tell us what you're asking for and the best way to reach you, and we'll get back to you.
To learn more about who we are and how we work, visit our About page.